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We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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TOPIC: Display Image attachments to tickets in-line?

Display Image attachments to tickets in-line? 10 years 10 months ago #23886

We use RS-Tickets Pro for technical support for our software products. As a result, when customer submit a ticket, we often ask them to attached a screenshot that illustrates the issue. We'd like a way to get image attachments to be displayed as part of the ticket instead of having to download an open them.

Does anyone have any thought on how this might be done?

Any change RSJoomla might add a feature like this is the next release?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!