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TOPIC: Queue Legnth

Queue Legnth 11 years 10 months ago #17849

Hello. I wanted to know if there is some way to show the number of open tickets for a department when a user submits a ticket?
The most basic desire would be to have it show upon submitting (all tickets in that department submitted before this one).
The next step up would be when a user looks at the list of their tickets, for their open tickets, it shows the number of open tickets before theirs that are still open.
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Re: Queue Legnth 11 years 10 months ago #17949

Hello,

Maybe you can make a readonly form with a query in it.
Then show in the left or right of your website as module
Regards
Wilco Alsemgeest

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  • 1

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