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TOPIC: Bounce Mails

Bounce Mails 13 years 2 months ago #17201

  • mark54
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Hi,

if someone write an email and this email is fetched by the cron and send an answer to the given email-address ... and this email-address does not exist - then normally bounces will be send.

how can i avoid, that this bounces open a new ticket, they should be not open a new ticket - because it will open hundred of new cases ... like ping-pong :)

thank you and best regards
mark
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