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TOPIC: Feature Request

Feature Request 13 years 6 months ago #15233

I would like to request 3 feature updates.

1) In the filter options for the menu link for RS!Tickets Pro I would like to be able to both filter and sort by department.

2) I would like to be able to have Department as an option for column to be displayed.

3) An option to allow all users to view all open tickets. We would like users to be able to see how many tickets are in the queue.
Last Edit: 13 years 6 months ago by smcdonald. Reason: added request
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!