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TOPIC: How to disable link to ticket in emails

How to disable link to ticket in emails 13 years 6 months ago #15224

Hi,

I need to disable the link on the ticket when a customer submits a ticket.
I still need to have the ticket for their reference.

How can I accomplish this?

Thank you
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!