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TOPIC: Cron plugin notification email to ticket submitter

Cron plugin notification email to ticket submitter 12 years 7 months ago #14697

  • ksteve
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We're using RSTickets! Pro 2.0.0 rev 7 with the cron responder plugin. It's working fine, but the {ticket} link in the response to the sender of the email contains a backend link .
e.g.: httpxx://www.mysite.org/j17root/administrator/index.php?option=com_rsticketspro&view=ticket&cid=29:test-from-my-gmail-address
Is there a setting or a fix for this problem?
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!