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TOPIC: Where are the attachments saved?

Where are the attachments saved? 12 years 8 months ago #14581

  • nerd
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hello,

i bought rstickets!pro last week. i create some tickets with attachments but i dont know in which directory the attachments are saved on the localhost or in database.

nerd
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Re: Where are the attachments saved? 12 years 8 months ago #14595

  • andreic
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Hello,

The ticket attachments are uploaded in the components/com_rsticketspro/assets/files folder. Please note that when the upload is performed the name of the file is saved in the database and the file is then renamed.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

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