Easter Sale 2024

  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: departments only for certain customers

departments only for certain customers 13 years 3 weeks ago #13322

Hello. It often happens that many departments in companies that have only some customers are allowed to receive assistance from some of these. The reasons could be many, perhaps for contractual reasons. However it would be very useful if the administrator within rs Ticketpro, could enable individual departments to which they can open a ticket within each user group. Finally it would be useful to set a default choice, if they are not authorized departments for that group.
What do you think?
Best regards
The administrator has disabled public write access.

Re:departments only for certain customers 13 years 3 weeks ago #13328

This is a must have, I fully agree,
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!