Easter Sale 2024

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TOPIC: Access tickets without login

Access tickets without login 13 years 2 months ago #12841

  • matt
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Hi!

I might have missed it in the documentation.

Is it possible to see the tickets without not logging to into the Joomla site? Or could you receive a log in to the site after you have submitted a ticket via the email?

I'm running an intranet site and not many have Joomla log ins, that is why I'm asking.

Matt
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Re:Access tickets without login 13 years 1 month ago #12905

  • alexp
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Hello,

RSTickets!Pro does not allow ticket access without an account. If you publish the submit ticket form to a public area, RSTickets!Pro will automatically create an account based on the provided email address.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!