Easter Sale 2024

  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Move ticket history to new installation? Need help

Move ticket history to new installation? Need help 13 years 2 months ago #12680

  • radis
  • radis's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
Hi,

Something has gone wrong with my joomla site and I cannot now see it from the front end, but now I either spend time trying to work it out, or probably quicker to create a new install (since there were serious speed issues anyway).

However, we have a lot of old ticket history and open tickets on the site, is there a way I can
    move these
to a new installation?

Many thanks
Sam
The administrator has disabled public write access.

Re:Move ticket history to new installation? Need help 13 years 2 months ago #12751

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Hello,

You can simply create backup of the RSTickets!Pro tables and restore them on your new installation. You can perform this operation directly from your phpMyAdmin panel.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
The following user(s) said Thank You: vasilios.kotitsas
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!