Easter Sale 2024

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TOPIC: ticket # format change

ticket # format change 13 years 2 months ago #12633

  • 2020media
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Hi

I see from this thread in the non-Pro version that you can edit the number of digits in the ticket number from with the admin interface [www.rsjoomla.com/customer-support/forum/...t-format-change.html]

How come we can't do something like that in Pro?
(I know there is a source code change detailed in the FAQ, but don't want to make changes that will get overwritten on upgrade).

Another thing struck me was the tabbed structure you get in non-Pro isn't a part of Pro. This doesn't really bother me, but I think a lot of people would think that Pro would act like non-Pro but have extra features - not different features!

Thanks
REX
2020Media
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Re:ticket # format change 13 years 2 months ago #12749

  • alexp
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... in order to change the ticket code format, you need source code adjustments for both components (RSTickets! and RSTickets!Pro)
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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