• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Removing closed tickets from ticket view

Removing closed tickets from ticket view 13 years 3 months ago #12357

Sure this is easy, but how do you remove closed tickets from the ticket view. A simple function has been made difficult.
The administrator has disabled public write access.

Re:Removing closed tickets from ticket view 13 years 3 months ago #12362

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Hello,

You can simply create your own search item and set it as default. You can read more on this here:

[url]
http://www.rsjoomla.com/customer-support/documentations/92-frequently-asked-questions/478-create-predefined-searches.html
[/url]
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!