Easter Sale 2024

  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Hiding some knowledgebase categories to some users

Hiding some knowledgebase categories to some users 13 years 4 months ago #12170

I saw you manage private and public knowledge base.

But I would need to make that some categories are visible to some customers and not to other. Do you know is it possible using "JUGA" extension in addition to your RSTicket PRO?
If yes, do you know if I need to pay for "member version" or it can be done with their free version.

With thanks,
Agostoni
The administrator has disabled public write access.

Re:Hiding some knowledgebase categories to some users 13 years 4 months ago #12181

  • bogdanc
  • bogdanc's Avatar
  • OFFLINE
  • Moderator
  • Posts: 669
  • Thank you received: 11
Hello,

Unfortunately there is no way to achieve this in the current version of RSTickets! Pro without heavily customizing the component. Note, that in order to integrate RSTickets! Pro with a third party component, heavy customizations will have to be made in order to integrate the two.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!