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TOPIC: RSTicket Cron Email Plugin doesn't transfer mails

RSTicket Cron Email Plugin doesn't transfer mails 13 years 5 months ago #11908

Please Help,
I'm using RSTicket Pro. My problem: The RSTicket Cron Email Plugin doesn't transfer incoming mails, that are listed in the parser log, into the ticket list under manage tickets.

How can i solve this problem?

Thank you
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Re:RSTicket Cron Email Plugin doesn't transfer mails 13 years 5 months ago #11909

Now i have noticed that the ticket are listed in the joomla database, but in the ticket list under "manage tickets".

Please help.
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Re:RSTicket Cron Email Plugin doesn't transfer mails 13 years 5 months ago #11935

  • alexp
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Please make sure that the display filter that you are using is including the department of cron tickets.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!