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TOPIC: Preview

Preview 8 years 3 months ago #33800

  • matthijs
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Hi, I have a RSFiles folder with several files including .pdf and .PDF extensions.

For the .PDF files, the preview icon is showed.
But not for the .pdf files

Is there a way to make this possible ?

thanks for any help!
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Preview 8 years 3 months ago #33809

  • alexp
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Please make sure that you are using the latest RSFiles! version and try again.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Preview 8 years 3 months ago #33820

  • matthijs
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Hi, thanks, but I do have latest version of RSFiles: 1.15.10

and still have this problem!
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Preview 8 years 3 months ago #33828

  • alexp
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I have just tested this and it is working fine. Please make sure that the "preview" option is enabled for both files (edit the file properties).

If the issue persists, you are more then welcome to submit a support ticket about this so we can have a closer look.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!