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TOPIC: Increase Number Of Re-Occuring Payment Attempts?!

Increase Number Of Re-Occuring Payment Attempts?! 8 years 1 month ago #36549

  • kevinmac
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I have been experiencing an issue for a long time. When users sign up via RS-MEMBERSHIP, a large amount of my users re-occurring payment do not process. The results are "payment skipped" or "payment suspended". I was informed by PayPal that there is a setting somewhere to increase the number of attempts to collect the payment after failure,. Is there a setting in RS-Membership to increase the number? It looks like the default is set to 1 because when I go into my PayPal account and check the users profile, it says "This profile will be suspended after attempt: 1". Please advise.
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