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TOPIC: Lists

Lists 15 years 2 months ago #9937

  • suze
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I have made a csv list to import into RSMail! but it is importing all the names/ email addresses etc onto the one line. (So 1 subscriber not 80). I am only managing my site and did not build it, so I'm not sure where to start looking for answers.
Thanks to anyone who can help!
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Re:Lists 15 years 1 month ago #9985

  • alexp
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Hello,

RSMail uses a standard import format. Please make sure that you configured the correct separator on the import area. If the problem persists, please submit a ticket to tech support.

PS: Please also make sure that you are using the latest version of RSMail! (revision 6)
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!