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TOPIC: Link Tracking

Link Tracking 15 years 4 months ago #9193

  • grayt7
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Hi,

I have recently purchased RSForm Pro and so far it is a very good product.

I was wondering if RSMail was able to track which subscribers clicked on which link and when in the message sent out? These statistics are really useful for email marketing campaigns.

If not available now is this something that is likely to be introduced?

Many Thanks,

Nas
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Re:Link Tracking 15 years 4 months ago #9200

  • andreic
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Hello,

This was already introduced to RSMail!. You have to enable it before sending out the message by going to Components > RSMail! > Message > select_message > Send > and click the "Enable link history" option. To view the results just go to Components > RSMail! > Reports > Message Statistics.
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Re:Link Tracking 15 years 1 month ago #9971

  • allan3
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Hi,

Can I ask for clarification on this point?

Can RS Mail track individual users clicking on links in emails or does it just count the number of clicks in total?

If it does track individual user clicks, where does it store this data?

(I'm testing this just now)

Thanks

Al
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Re:Link Tracking 15 years 1 month ago #9988

  • alexp
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Hello,

Actually RSMail has a option that enables you to perform a more advanced tracking... but adding more overhead to the system and DB. In the advanced mode you can track individual users and their clicks on each of your message links.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!