• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Newsletter links all go nowhere

Newsletter links all go nowhere 14 years 4 months ago #9159

I created a newsletter and all the links are taken from their regular form when sent and redirected through RSMail, by the looks of thing. But they do not redirect properly.

What is supposed to be "www.dauphinbiblecamp.net/index.php?optio...log&id=78&Itemid=239" ends up being "dauphinbiblecamp.net/index.php?option=co...JmFtcDtJdGVtaWQ9MjM5"

First what is the purpose of redirecting and second how can I get the link to work as it should?

I am using Joomla 1.5.15 and the latest version of RSMail.
The administrator has disabled public write access.

Re:Newsletter links all go nowhere 14 years 4 months ago #9166

  • andreic
  • andreic's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 722
  • Thank you received: 59
Hello,

The link transformation is introduced so you can keep track of how many users have actually clicked on that specific link (Reports tab).

The link that you have provided appears to be fine, but note this should be tested from the the actual email and not the preview email. You should test it from the Spam Score and Preview area.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!