Easter Sale 2024

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TOPIC: Emails not sending

Emails not sending 14 years 7 months ago #8461

Hi,

I've installed RSMail, have a list of Subscribers and have prepared an email newsletter. All looks good until I try and send the email. I get a page stating that it is sending and then nothing. I left it for an hour and still nothing. No emails sent

Why?:blush:
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Re:Emails not sending 14 years 7 months ago #8522

  • bogdanc
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Hello,

Please note that RSMail! is using your default Joomla! mail server so you can check if the mail server that you use is functioning properly by creating a new Joomla! user. When the user is created an automated email should be send.
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Re:Emails not sending 14 years 7 months ago #8659

Hello,

I just created a message using the 'FROM ARTICLE' option - sent the email - but didn't receive it.

Something is not right there.
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Re:Emails not sending 14 years 5 months ago #9056

  • alexp
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@robin.jenkins

Have you also performed the user account email test that my colleague pointed out ?
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!