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TOPIC: Autoresponder not working

Autoresponder not working 13 years 3 months ago #12306

I have just purchased RSMail and having a problem getting the autoresponder to work. I have a feeling it is something to do with the cron job. I am using Plesk and have set up the cron job as follows, any suggestions would be greatly appreciated...
(I have replaced the actual domain and IP with mysite.com and my_ip)


wget -O /dev/null www.mysite.com/home/index.php?option=com_rsmail&task=cron

This is the output....
www.mysite.com/home/index.php?option=com_rsmail
Resolving www.mysite.com... my_ip
Connecting to www.mysite.com|my_ip|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: `/dev/null'

0K ......... 320M=0s

13:15:01 (320 MB/s) - `/dev/null' saved [10069]

Also tried....
lynx www.mydomain.com/home/index.php?option=com_rsmail&task=cron >/dev/null 2>&1
with this result...

Your Terminal type is unknown!

Enter a terminal type: [vt100]
TERMINAL TYPE IS SET TO vt100
(B)0[1;24r[m[?7h[?1h=[H[J[21B[0;7mGetting www.mydomain.com/home/index.php?option=com_rsmail[m
[0;7mLooking up www.mydomain.com[m[K
[0;7mMaking HTTP connection to wwww.mydomain.com[m
[0;7mSending HTTP request.[m [22;22H
[0;7mHTTP request sent; waiting for response.[m

[24;1H
[?1l>

Other info...
Joomla version 1.5.22
Plesk version 9.2.1
No seo components only Joomla mod_rewrite
Joomla sends 'normal' email correctly
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Re:Autoresponder not working 13 years 3 months ago #12309

  • alexp
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Hello,

Please try to load the cron URL into your browser directly. This should load normally. If this is working fine then your should contact your hosting provider regarding the cron configuration.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:Autoresponder not working 12 years 11 months ago #13675

  • theguy
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  • Fresh Boarder
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hey Im having the same problem, did you manage to work it out? my hosting provider says everything is set up correct on their end.
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  • 1

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However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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