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TOPIC: Unsubscribed users in Subscribed list

Unsubscribed users in Subscribed list 15 years 3 weeks ago #10259

How come the unsubscribed users are showing up in the subscribed list as enabled?

Granted, they do show in the unsubscribed list and do not get e-mails (tested), but showing them enabled (and showing that 1 e-mail was sent even when it was not as part of the send reporting) is confusing.

Any insights on this?

Thanks!

-Matt
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Re:Unsubscribed users in Subscribed list 15 years 3 weeks ago #10273

  • bogdanc
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Hello,

The total number of emails released can be found in the Message Statistics section when the report is generated. We will try to improve this feature in the future updates of RSMail!.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!