Easter Sale 2024

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TOPIC: Backend Password

Backend Password 14 years 7 months ago #8672

I cant get my backend access password to work. At first I thought that my password is wrong, but after reset through phpmyadmin and setting new password it still doesnt work. I leave the username field blank. I have a joomla 1.5.14.
Please help.
Thank you.
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Re:Backend Password 14 years 5 months ago #9027

  • alexp
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Hello,

This feature is not supported by all servers. It will be best to contact your hosting provider regarding this issue.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:Backend Password 14 years 5 months ago #9032

If not all servers support this feature there should be a warning. Now I'm locked out of my site and don't know what to do. Sure hope my support ticket gets a fast response.
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Re:Backend Password 14 years 2 months ago #9697

  • ArtOne
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How do you fix this issue then?
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Re:Backend Password 14 years 2 months ago #9732

  • bogdanc
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Hello,

You can refer to this article from the product's documentation where it is explained how you can reset the additional backend password:

www.rsjoomla.com/customer-support/docume...ackend-password.html
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!