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TOPIC: system check - Warning and Fatal error

system check - Warning and Fatal error 14 years 7 months ago #8438

I would like to buy the RSFirewall extension, therefore I installed the tryout to play around a bit.

When trying to perform a system check, I get these messages instead:
Warning: set_time_limit() has been disabled for security reasons in /usr/home/sepa.es/web/administrator/components/com_rsfirewall/models/check.php on line 47

Fatal error: Maximum execution time of 10 seconds exceeded in /usr/home/sepa.es/web/libraries/joomla/filesystem/folder.php on line 428

What does it mean? Is there something I can do? I hope that does not involve touching the php.ini, since I can't have access to it according to my Service Provider...

I hope something out there can help me...

Cheers,
L.
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Re:system check - Warning and Fatal error 14 years 7 months ago #8439

  • alexp
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Hello,

This error is generated due to the fact that the process that performs the scanning process exceeds the maximum time allowed by your server. It would be best to contact the system provider regarding this issue and ask them if they can increase the maximum execution time.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:system check - Warning and Fatal error 14 years 7 months ago #8441

Thanks Alexp,

My Service Provideer just increased the execution time from 10 to 30 seconds, which is the maximum alloewd for my contract. Luckily, it was enough.

Therefore, I think I'm going to buy your extension, because I find it easier to use and understand than other competitors products.

Cheers,
L
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Re:system check - Warning and Fatal error 14 years 7 months ago #8553

  • alexp
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Hello,

I'm glad you decided to go with our product. In our latest version of RSfirewall this has been adjusted and execution time has been decreased.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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Thank you!