• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Can't modify users

Can't modify users 3 years 9 months ago #40362

  • a2zcs
  • a2zcs's Avatar
  • OFFLINE
  • Junior Boarder
  • Posts: 28
I get the following message when attempting to edit a user:
RSFirewall!: This user cannot be edited because it is protected by RSFirewall! - any changes you make (eg. password, email) will be reverted immediately.

Where is the setting that controls this?
The administrator has disabled public write access.

Can't modify users 3 years 9 months ago #40364

  • adrianp
  • adrianp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 631
  • Thank you received: 146
Hello,

This particular message was showing up incorrectly for admins in a previous RSFirewall! version (it was just the message showing up; the feature itself continued to normally work as per your settings from backend > Components > RSFirewall! > Firewall Configuration > Lockdown).

If you're not using the latest RSFirewall! version (at this time 3.0.1 - changelog), have yours firstly updated.
This is not official customer support. To receive your support, submit a support ticket here.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!