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TOPIC: Invalid backend password after 3.7.3 update

Invalid backend password after 3.7.3 update 6 years 9 months ago #37108

I've updated many sites that used the RSFirewall backend password. Since that we are not longer able to login to the backends.

The only way, I figured out, is to reconfigure the RSFirewall: www.rsjoomla.com/support/documentation/r...tration-section.html

- Rename file (+ ".bak")
- login and reconfigure
- rename file again (- ".bak")
- save configuration

Any ideas how why this happend?
The administrator has disabled public write access.
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We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

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