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TOPIC: Cannot run system or database check

Cannot run system or database check 8 years 3 months ago #33981

  • ethistle
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Using latest version 2.9.7 with Joomla 3.4.8 and php 5.5

I can use all the other features of the component and I am using it on other sites without a problem. When I go to run System and database check, I get a white/blank screen.

Can you assist?

Cheers
Jim
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Cannot run system or database check 8 years 3 months ago #33988

  • alexp
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Head over to System > Global Configuration and turn on the Joomla! maximum error reporting level. Once you've done this, run the system check again. An error should be displayed - let me know what it is.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!