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TOPIC: Can't Login to Protected Area

Can't Login to Protected Area 11 years 9 months ago #18274

I was able to login to my Protected area a few weeks ago, and use a password manager... Nothing has changed however I cannot login to get to the admin area to change the password.

Is there a way to reset this within the MySQL DB?
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Re: Can't Login to Protected Area 11 years 9 months ago #18287

Hello,

If you mean the RSFirewall! password just look here
www.rsjoomla.com/support/documentation/v...ackend-password.html

Else search for Reset Joomla! Administrator password on Google.
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!