Easter Sale 2024

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TOPIC: system check taking so long

system check taking so long 13 years 7 months ago #11518

  • lindant
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Hello,
i've installed the RSfirewall in several sites and its working fine, but in two site this happened:

What does it mean when the system check is taking so long? after half an hour, i refresh the page and clicked on the check again but still the same?

in another site, the system check isnt working at all? when i click on the button, nothing happens..

what can be causing the two possibilities?

Thank you.
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Re:system check taking so long 13 years 7 months ago #11568

  • bogdanc
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Hello,

You can refer to this article from the product's documentation where it is explained how you can solve this problem that you are encountering:

www.rsjoomla.com/customer-support/docume...k-will-not-stop.html

If the System Check is not starting then please make sure that you have the following permissions correctly set on your site:

755 for administrator > components, 755 for components and 755 for plugins > system

After this please try installing RSFirewall! again on your site.

Let me know.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!