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TOPIC: Showing Wrong Version

Showing Wrong Version 13 years 9 months ago #10977

  • gulam
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Hi,

I just downloaded & installed v17 but the cpanel module still shows Installed version to be v15. When I go to components -> rsfirewall -> updates, it says your version is uptodate there are no updates available.

Can you please advice.

Gulam
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Re:Showing Wrong Version 13 years 9 months ago #10989

  • alexp
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Hello,

Please download the installation file again and install it over your current one.

Let me know how things go!
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!