• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Sobipro

Sobipro 10 years 3 weeks ago #34226

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Can you tell me if rssearch is compatible with sobipro 1.2.2 ?

Categories show in search result do doesn't show results from the sobipro listing...

Aslo i see no results from articles.

I have enabled the plugins and added categories/items but get no results.

Sobipro 1.2.2
Joomla 3.4.8
The administrator has disabled public write access.

Sobipro 10 years 3 weeks ago #34231

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Can you post screenshots with your RSSearch! plugin and module related configuration ?
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Sobipro 10 years 3 weeks ago #34252

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Thanks for your quick reply .

Plugin screenshot
www.cumbriatouristinformation.com/rssear...%20for%20SobiPro.png

Module screenshot
www.cumbriatouristinformation.com/rssear...Search!%20module.png

Thanks again for your help...

I was wondering if it's due to the sobipro update to 1.2.2 ?



***** please can you remove the links above once you've seen the screen shots ******
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34384

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Any news please?
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34397

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
I have just tested Sobipro (latest version) along with RSSearch! and everything seems fine. From an RSSearch! point of view, your settings are correct. Please download both RSSearch! and its Sobipro plugin and try again.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34404

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
stonesuk wrote:
Can you tell me if rssearch is compatible with sobipro 1.2.2 ?

Categories show in search result do doesn't show results from the sobipro listing...

Aslo i see no results from articles.

I have enabled the plugins and added categories/items but get no results.

Sobipro 1.2.2
Joomla 3.4.8

I'm having the same issue. What am I doing wrong?
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34408

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Can you guys post a link where i can have a look at this ?
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34421

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
www.cumbriatouristinformation.com

Site is currently under development so only 'test' entries in sobipro at the moment..

Tried download both RSSearch! and its Sobipro plugin and try again. still same
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34422

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Unless you can provide accurate instructions on how to replicate this, there isn't much help that i can provide. Tested on your website, worked fine. See image.

http://postimg.org/image/rppi6n4mv/
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34424

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Part of the message is hidden for the guests. Please log in or register to see it.alexp wrote:
Unless you can provide accurate instructions on how to replicate this, there isn't much help that i can provide. Tested on your website, worked fine. See image.

http://postimg.org/image/rppi6n4mv/
But only finds category title... Not into details or event entry name..
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34426

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
stonesuk wrote:
Part of the message is hidden for the guests. Please log in or register to see it.alexp wrote:
Unless you can provide accurate instructions on how to replicate this, there isn't much help that i can provide. Tested on your website, worked fine. See image.

http://postimg.org/image/rppi6n4mv/
But only finds category title... Not into details or event entry name..

Excactly the same here, my search is only finding categories too?
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34427

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Are you sure you set the RSSearch! plugin to search in both categories and entries ? (Extensions > Plugin Manager > RSSearch! Sobi)
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34429

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
in the Search fields of the sobipro plugin I only have a choice for categories and items which are both set, I guess items is relating to entries?
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34446

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
There is indeed an issue with searching in SobiPro items. THank you for your pointing this out. We made some adjustments to the plugin. Please download it again, update your installation and test.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34450

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
Dear Alexp, thank you very much, it all seems to work great. Just one thing though, the RSSearch also searches and shows unpublished SobiPro entries, how can I sort this out? Regards, Sean
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34452

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Still not working for me...?

Is it because i use sub category like

Main category Accommodation
Then i have sub categories:-
Bed and breakfast
Campsites
...
..


Seems to now search in accommodation but not in bed and breakfast etc..
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34453

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
All my entries are in my main categories and only paid entries go into subcategories. So I'm not sure if RSSearch is only searching the main categories.
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34454

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
admin214 wrote:
All my entries are in my main categories and only paid entries go into subcategories. So I'm not sure if RSSearch is only searching the main categories.

Seem's only searching main categories... :(

Not really much use to me as all my entries are in sub categories :unsure:
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34455

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
I moved an entry so it was only in one subcategory and RSsearch still found it so I'm not sure what your issue would be.
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34457

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Very strange....

I've tried again and checked setting but still not showing any results from entries
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34458

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
admin214 wrote:
I moved an entry so it was only in one subcategory and RSsearch still found it so I'm not sure what your issue would be.

What version of sobipro are you using?
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34459

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
The same as you

Sobipro 1.2.2
Joomla 3.4.8
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34463

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
admin214 wrote:
Dear Alexp, thank you very much, it all seems to work great. Just one thing though, the RSSearch also searches and shows unpublished SobiPro entries, how can I sort this out? Regards, Sean

Fixed. Download the plugin again and install it over your current one.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34464

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
stonesuk wrote:
Still not working for me...?

Is it because i use sub category like

Main category Accommodation
Then i have sub categories:-
Bed and breakfast
Campsites
...
..


Seems to now search in accommodation but not in bed and breakfast etc..

having just the parent category selected, won't do. Please select subcategories as well within the RSSearch! Sobipro plugin configuration area.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34469

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
alexp wrote:
stonesuk wrote:
Still not working for me...?

Is it because i use sub category like

Main category Accommodation
Then i have sub categories:-
Bed and breakfast
Campsites
...
..


Seems to now search in accommodation but not in bed and breakfast etc..

having just the parent category selected, won't do. Please select subcategories as well within the RSSearch! Sobipro plugin configuration area.

They are selected.... see screen shots in this thread...
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34470

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Please see screen shots

This is sobipro entry vcard and detail view **notice tullie in search with no result**
www.cumbriatouristinformation.com/rssearch/1Sobipro%20entry.png
www.cumbriatouristinformation.com/rssearch/Entry.png


This is plugin settings(you see places to visit/galleries-museums included
www.cumbriatouristinformation.com/rssearch/2Plugin.png

This is modual
www.cumbriatouristinformation.com/rssearch/3modual.png

Search result
www.cumbriatouristinformation.com/rssearch/Search%20Result.png
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34471

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Where am i going wrong?
The administrator has disabled public write access.

Sobipro 10 years 1 week ago #34472

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
stonesuk wrote:
Where am i going wrong?

I'm not sure, no doubt its going to be something silly. Sorry I'm not much help but if something comes to mind I'll give you a shout.
The administrator has disabled public write access.
The following user(s) said Thank You: stonesuk

Sobipro 10 years 1 week ago #34473

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
alexp wrote:
admin214 wrote:
Dear Alexp, thank you very much, it all seems to work great. Just one thing though, the RSSearch also searches and shows unpublished SobiPro entries, how can I sort this out? Regards, Sean

Fixed. Download the plugin again and install it over your current one.

Thanks that sorted it out. Cheers
The administrator has disabled public write access.

Sobipro 10 years 4 days ago #34505

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Any ideas please?
The administrator has disabled public write access.

Sobipro 10 years 3 days ago #34515

  • admin214
  • admin214's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
Hello, sorry still no idea. I've been doing a bit of tinkering with my test site and cant replicate your issue. Does your SobiPro search work OK? I'm not suggesting that you use this instead, I'm just wondering.
The administrator has disabled public write access.

Sobipro 10 years 1 day ago #34544

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
Hi admin214

THANKS for trying to help me out.. :o)

Yep sobipro search works fine.....
I'm looking for a 'search that returns results from joomla/Jevents and sobipro this seemed ideal but still no results from sobi ;o(
The administrator has disabled public write access.

Sobipro 9 years 9 months ago #35212

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
I've still got the same problem :o(
The administrator has disabled public write access.

Sobipro 9 years 7 months ago #35540

  • stonesuk
  • stonesuk's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 16
still got the issue that no items are found from sobipro...
PLEASE can you help..
Last Edit: 9 years 7 months ago by stonesuk.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!