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TOPIC: User Email \"From\" Field Bug

User Email \"From\" Field Bug 16 years 6 months ago #5266

Ok, this is a weird one.
RSForm worked fine on my local OSX apache, but on the server (1&1 business pro linux) it was broken.
The form sent the POST out ok, then it took about 3 mins for the server to respond, then came up with the error \"MySQL has gone away\".
To get it to work, I had to change the user email \"from\" field to either This e-mail address is being protected from spambots. You need JavaScript enabled to view it , as in the example form, or \"donotreply\". Any other email address didn't work.
Has anyone else had this?
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Re:User Email \"From\" Field Bug 16 years 6 months ago #5350

  • octavian
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Hello,

Since it's more probably a server configuration error, you should submit a ticket and one of our staff members will help you.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!