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TOPIC: Installation problem

Installation problem 16 years 9 months ago #5042

Joomla 1.5.7 / RSform Pro 1.1.0 for Joomla1.5.x.r19

I was able to install RS Form Pro earlier locally on my computer and recently purchased it. When installing it on my hosted server - via install, Upload package file - nothing happens. After several seconds the Joomla control panel is shown (even no error messages), and RS Form Pro is not installed.

I am not a technical person so I might have forgotten something very basic ... Nevertheless other extensions like Community Builder / JoomFish install without any problem.

Thanks already.
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Re:Installation problem 16 years 9 months ago #5052

  • octavian
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  • RSJoomla! Official Staff
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Hello,

One of my colleagues is handling the ticket you submitted with this issue. I'm keeping this topic open for the moment, if anyone has anything to share related to your problem.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!