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TOPIC: [SOLVED] No form data emailed

[SOLVED] No form data emailed 18 years 4 days ago #5

  • crazycat
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Hello.
Don't know why my previous post dissapeared.
OK, second attempt.

After submitting a form, no form data is emailed to corresponding email address. Database record is recorded. What's wrong?<br><br>Post edited by: crazycat, at: 2007/05/09 16:36
As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:No form data emailed 18 years 3 days ago #16

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That's strange. Make sure that you have an \"email\" field and that in the form management you add {email} to \"Email Form data to: \"

If you already did this, make sure your email sending works on your server. If that doesn't work, maybe you can mail me some details, so we can see what's it about.
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Re:No form data emailed 18 years 3 days ago #23

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Thanks for immediate reply, looks like support is working fine regarding this component :)
Here's screenshot attached. Email sending works just fine with other components / features.

So what else could be wrong?

p.s. I believe that restrictions to pixel size aren't necessary. I just did screenshot, it's only 27 Kb of weight, but 600 pixels width, so it wouldn't match your criteria and I was unable to upload the image. Restriction to filesize is sufficient.<br><br>Post edited by: crazycat, at: 2007/05/08 20:02
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As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:No form data emailed 18 years 3 days ago #24

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Hello, i just installed the forum so probably it needs some tweaking.. Sorry for that. I'll fix the restrictions.
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Re:No form data emailed 18 years 3 days ago #26

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test
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Re:No form data emailed 18 years 3 days ago #28

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Hi, no problem :)
Is there any other way I could send you a screenshot?
As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:No form data emailed 18 years 3 days ago #30

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Yes. you can retry uploading it here.I increased the limitations.<br><br>Post edited by: admin, at: 2007/05/08 20:26
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Re:No form data emailed 18 years 3 days ago #31

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admin wrote:
Hello, i just installed the forum so probably it needs some tweaking.. Sorry for that. I'll fix the restrictions.

I believe it does :) But I love this exact forum component and everything will be just fine after some adjustments. It's sleek and minimalistic - just all you might need - is there, waiting for you :)

By now - I can't find ability to send PM's also.

Cheers,
Adam
As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:No form data emailed 18 years 3 days ago #36

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admin wrote:
Yes. you can send it to my email address This e-mail address is being protected from spambots. You need JavaScript enabled to view it or retry uploading it here.I increased the limitations.

second attempt uploading image
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Re:No form data emailed 18 years 3 days ago #37

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OK, i spotted the problem and working on it. I'll let you know when it's available for download.
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Re:No form data emailed 18 years 3 days ago #43

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Hm, i guess i was wrong. The email sending works. I tested it again and it works here. The only thing i can think of looking at this screen is that maybe the spam is blocking an empty message? (i see that you left the \"Email Text\" blank, so the This e-mail address is being protected from spambots. You need JavaScript enabled to view it is not working? Please try adding some other addresses too separated by comma and test it again. I'm sure we will find where the problem stands. Let me know.
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Re:No form data emailed 18 years 3 days ago #45

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admin wrote:
Hm, i guess i was wrong. The email sending works. I tested it again and it works here. The only thing i can think of looking at this screen is that maybe the spam is blocking an empty message? (i see that you left the \"Email Text\" blank, so the This e-mail address is being protected from spambots. You need JavaScript enabled to view it is not working? Please try adding some other addresses too separated by comma and test it again. I'm sure we will find where the problem stands. Let me know.

Right, when I put text plus {sometag} to email body, everything works fine. Thanks for a suggestion.<br><br>Post edited by: crazycat, at: 2007/05/09 06:37
As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:No form data emailed 18 years 3 days ago #48

I have the same issue as CrazyCat: the message is well sent but its body in blank (no text).

My \"Email Form data to\" field is set with my email address (working fine as I receive the mail)

For my \"Email Text\", I have tried both a custom text and \"{sometag}\" (as suggested). Neither work :(

I you have any suggestion...

Thanks in advance.
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Re:No form data emailed 18 years 3 days ago #49

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sbuchmann wrote:
I have the same issue as CrazyCat: the message is well sent but its body in blank (no text).

My \"Email Form data to\" field is set with my email address (working fine as I receive the mail)

For my \"Email Text\", I have tried both a custom text and \"{sometag}\" (as suggested). Neither work :(

I you have any suggestion...

Thanks in advance.

Hello, sbuchmann.

First download component again and update - there are changes in functionality made already.

Second - put something like this to your \"Email text\":

Name: {name}
Email: {email}

where {name} and {email} are Field ID's (change them to those you are using in your form)

Now you should receive email, containing data taken from form fields with ID's indicated.

Cheers,
Adam<br><br>Post edited by: crazycat, at: 2007/05/09 07:06
As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:No form data emailed 18 years 3 days ago #50

Thanks for the quick answer.

Effectively, the new version works now and I reveive the message with the text defined for the body.

Tip: upgarding the version number of your package would be more clear ;)
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Re:No form data emailed 18 years 3 days ago #51

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sbuchmann wrote:
Thanks for the quick answer.

Effectively, the new version works now and I reveive the message with the text defined for the body.

Tip: upgarding the version number of your package would be more clear ;)

Welcome :)

And tip goes to Admin ;) I'm just a user like you.
As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:No form data emailed 18 years 3 days ago #52

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You are right. The changes made yesterday call for a new version since i added some new functionality to it. I will probably create a new version today, including the export data function and some other small features.
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Re:No form data emailed 18 years 3 days ago #54

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One more issue:

looks like multiple recipients separated by comma function in Notification Email section not working. Only first email address is being processed, the rest are ignored.

e.g. I put This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it , {email} to the \"Email Form data to:\" field, and only This e-mail address is being protected from spambots. You need JavaScript enabled to view it receives notification email.
As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:No form data emailed 18 years 3 days ago #57

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Hm. Please try removing the space between them \".com, {email}\"

I will trim it in 1.0.1 so we are sure. Let me know.
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[SOLVED] Re:No form data emailed 18 years 3 days ago #59

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admin wrote:
Hm. Please try removing the space between them \".com, {email}\"

I will trim it in 1.0.1 so we are sure. Let me know.

Yes, spaces were causing the problem. Everything's fine after removal.<br><br>Post edited by: crazycat, at: 2007/05/09 16:35
As soon as you make something idiot proof, Nature makes better idiots!!!
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Re:[SOLVED] Re:No form data emailed 16 years 5 months ago #5858

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Had the same issue. Set up the textbox name as \"email address\". When placed as {email address} in the user and admin and saved, RSform does not like the space and saves it without {emailaddress}, thus breaking the code. So I deleted my original textbox and created a new one called email_address. Works fine.

Ken
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