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However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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TOPIC: RSform!Pro Alternative

RSform!Pro Alternative 16 years 8 months ago #4547

RSform!Pro does not export as advertised (seems like a common problem in forum discussion) and tech support has been non-existent. We are abandoning this component and looking for an alternative. Any suggestions?
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Re:RSform!Pro Alternative 16 years 8 months ago #4550

  • richiep
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Have you written to tech support? I've found them to be very responsive to trouble tickets.

Good Luck
Richiep
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Re:RSform!Pro Alternative 16 years 8 months ago #4553

Yes I have same problem nobody asnwer my tickets I have urgent problem but there is no tech support. But I don't want to change this component because what I know their component is best and most easy form manager for joomla.

When tech support will be active any body know ?
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Re:RSform!Pro Alternative 16 years 8 months ago #4558

  • alex
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Hello,

dear joomlacup, i must remind you that your support ticket was a customization request, not a tech support issue. Tech support relates only to functionality issues. I answered your ticket today, because yesterday we had technical issues with our internet connection.

We are working on the export submissions problem and will come with a fix at the beginning of next week. I apologize for any inconvenience created.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!