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TOPIC: license code problem !

license code problem ! 16 years 10 months ago #3683

  • gregthai
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Hi,

I bought rsform-pro about 2 weeks ago

I've installed it on a demo version of my website

Now i would like to install it on the final version.

I went to \"my license code\" to change the domain, but i can't change my domain to get a new license ... :blink:
When i click on \"get a new license\", they ask me to pay :angry:

i should be able to change it 3 times, no ??:S

Do i missanderstand anything ???
What i've to do to get that license !!!
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Re:license code problem ! 16 years 9 months ago #3760

  • sebyp
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Hello

In order to change the domain associated to your license, please login to your account at rsjoomla.com, go to \"My license codes\" and click the button in the appropriate row of the domain you want to change.

A text box will appear where you should put your domain.
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Re:license code problem ! 16 years 5 months ago #5630

  • Mogwai
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Hi,

I also bougth a license (the second one for a second domain) and got the license code for my local installation. Everything worked. Now that the page is nearly finished I uploaded it on the server and entered in \"My License Code\" the online domain name (Joomla is not installed in the root, but in the directory joomla). I entered www.mydomain-at.com/joomla for the license code and got it.
I entered it into the field in the configuration of RSForm Pro and clicked save, but I constantly receive the message:
Table 'madomain_at_com.jos_RSFORM_CONFIG' does not exist.
I checked via phpMyAdmin, but the table is there and when I open the table I can see what is on this screenshot:

What can I do to make the license code be accepted?
Please help, I don't want to have bought the license in vain.
Thanks in advance.

Regards
Mogwai

Post edited by: Mogwai, at: 2008/11/18 19:11

Post edited by: Mogwai, at: 2008/11/18 19:11

Post edited by: Mogwai, at: 2008/11/18 19:12

Post edited by: strafe, at: 2008/11/18 19:26<br><br>Post edited by: Mogwai, at: 2008/11/18 19:28
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Re:license code problem ! 16 years 5 months ago #5631

  • octavian
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Hello,

I've edited your post and removed the picture. Please don't show your license code on any public place, such as forums, chats etc. ! If you have any issues with your license, please submit a ticket and we will gladly help you.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:license code problem ! 16 years 5 months ago #5633

  • Mogwai
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Thanks for editing the post.
I just sent a ticket.

Best regards
Mogwai
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Re:license code problem ! 16 years 5 months ago #5657

  • Mogwai
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Hi,

This is just to let you know that my problem has been solved via the support.
Thanks to Alex!!!

Have a good day
Mogwai
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!