Hi
I paid for the pro version thinking I could put it to use right away and all went smooth. Paypal approved and
then the big wait - got my receipt from both papal and 2CO, yet not acitvation code or key. So I tried to log
into the site and did not before I paid - I do not like signing up everywhere so I don't until you have to. No where
did it say sign up first then pay - so now I cannot sign up with the email used to pay and it says email already used.
I cannot retrieve the password as you need the email and username to do this - never received a username.
Its a shame when hard work and good code gets tainted with a lousy set up to purchase.

Alex you only have one chance at impressing a customer and so far you have one frustrated customer.

Please resolve this asap - tried the ticket link - again remove it if is doesn't work - just plain old common sense
here. Sent and email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and have not had any response yet.

Please resolve this issue. thanks in advance

Ferd

Well here we go six hours later and no response either here or by email. Filed a complaint with 2CO and will file a complaint with paypal if I do not have the license code by the morning. Nothing worse than waiting for a response from a downloadable software site. <br><br>Post edited by: rockyrails, at: 2008/06/05 15:50

Hello Rockyrails,

have you checked the e-mail from which you have made the payment? Please check the spam also.

I will send you the license info in private.

Hi Alex
I do not use any spam filters - so nothing in spam box.

Thanks for the reply though, and in playing with the component last night it really
rocks. Looking forward to being able to use it.

thanks
again
Ferdinand

Hi Alex
Please email me directly at the email address used in purchase. I am not able to create a login on the RSJoomla site for that email address as it says it is already in use and I do not have a username so I cannot retrieve any password. Thanks Ferdinand

Hi Alex - the code you sent still shows up as demo version. Please help

Thanks - added the code and did the update function and it works great.

Thanks again for your help - very nice add on to joomla

cheers