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TOPIC: Where are the support?

Where are the support? 17 years 3 weeks ago #2666

  • pmg
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I have paid for RSForm component but i cant get it to send any data filled in by the visitor to the emailaddress? 1 week ago i sent a question throu the support system backend, no one has yet bothered to answer?
I need urgent help with this but no one seems to care! After all this is a commercial extension! At least did i pay for it!

I have sent the login information to the backend of my Joomla! site to RSForm and my hopes was that they could login and take a look, no one did thata either.

How can i get any help? Suggestions anyone.
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Re:Where are the support? 17 years 3 weeks ago #2672

  • richiep
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Not sure what's going on but maybe you need to add the following to the email field to

your@email.com,{email}

That should send the emails to the person who filled out the form and you. That's assuming you have a filed called email.

Hope this helps
Rich
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!