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TOPIC: _NOT_EXIST message from Newbie

_NOT_EXIST message from Newbie 17 years 4 weeks ago #2657

Hi I couldn't see any email addy to send a tech support question to ?

I have installed rsforms - think everything is ok with it, created a basic form,etc

when I click to access the form from the main menu it says _NOT_EXIST and doesn't show the form

now there are 2 things i might not have got right;
1. When I downloaed trial version - i didn't get any code to put into the rsform for the trial period
2. am i supposed to create a particular page style and insert the forms html codeing into it ?

help pls website is www.credit-assist.co.uk

ps you can email me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Re:_NOT_EXIST message from Newbie 17 years 2 weeks ago #2748

  • bubba
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Did you get this resolved? I'm having the same problem.

One point to note: I have a registered version and still get this error msg.<br><br>Post edited by: jholzy, at: 2008/04/16 02:54
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Re:_NOT_EXIST message from Newbie 17 years 2 weeks ago #2749

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Apparently the form has to be published before it can be previewed. I got the same error message before publishing the form but after publishing it was viewable. I also reinstalled everything using the full version instead of the updated tryout version which may or may not have anything to do with it.
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Re:_NOT_EXIST message from Newbie 17 years 2 weeks ago #2750

Yes got it sorted it was the publish thingy
I think they could do with an idiots step by step guide to walk you through a form, it took ages for me to get the email settings right, still happy now

good luck with your form:cheer:
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

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