I just downloaded the latest version 1.0.4 and it is working well. However, I tried using Captcha and it does display the images. I have checked the rights on folders and files and ran the code here to make sure the gd libraries are loaded and working. Is there anything else to check? My host is lunarpages.

Hi Zman,

Just to let you know I'm dealing with the same problem.
I just installed 1.0.4JL15-try-out and I was possitively surprised by the easiness of installing a form... however, captcha is not working for me either and that is an important factor.
Hopefully this can be solved.

Hello there,

Nice program you have here.. I am also having the same issue with the captcha. It does not show any image. On a side note when I need to uninstall the trial if it does not work out for me ( unlikely ) where is the uninstall option? rsjoomla? I can't seem to find it in my list of plugins or components? How does one uninstall?

Kind regards,
Mynd

www.myndpollution.com

Any solution to this yet? I have the same problem. Once this is fixed, I would be more then happy to pickup a license.

I am also with Lunarpages....I wonder if that has anything to do with it.

Hi,

I've got the tryout version for Joomla 1.5 installed. It also doesn't show the images. The forms sure are easy to use, though. I also appreciate the availalbe customization of forms via the forms editor.

Thank God I didn't purchase it yet because it seems the support here is somewhat lacking?

Was planning to purchase for at least 2 or 3 web sites. Guess not....

I am planning on purchasing the RSForm! component, however, I cannot get the CAPTCHA field to appear either. Can anyone confirm if this is just an issue with the trial version or is it present also with the licensed version? This is a very important feature and unfortunately I cannot use this component if this feature is not functional. Please let me know. Thanks.

The captcha will work when you buy a license.

I can't think of a better way to spend $10;)

Rich

Ok, thanks for the response. It's strange that this wouldn't work for the trial version...perhaps an incentive for people to buy the license?

I registered specifically to say that I don't care for this sort of marketing tactic. The statement on every form that \"This is a tryout version of RSform!. Click here to purchase a license.\" is plenty enough to get me to buy it, assuming I want to use it. Holding my nuts over the fire by retaining an important feature until I pay up is nothing less than insulting. Your's is hardly the only forms solution out there, an because of this little tactic of yours, I'm going to continue shopping around.

Captcha images are not working for me, even after puchasing a license! GD Library is configured on the server, but I cannot figure this out.

Anyone have other ideas?

What about file permissions? What files need to be set to what permissions?

Can anyone tell me what the com_forme files permissions need to be set to?

Thank you, someone!

Hi Nigel,

I used to have the same problem and playing with permissions of the \"captcha.php\" file, located at <Joomla Root>/components/com_forme/captcha.php, or the directories above it made it work. Interestingly, it had to do with the \"write\" permissions (not the \"read\" ones). It turns out that whenever the \"group\" or \"public\" Write access is enabled, the file cannot be accessed. When I disabled group and public write access, everything works!

For example, both of these combinations worked for me:
444: All read permissions Enabled; all write/delete permissions Disabled
555: All read and delete permissions Enabled, all write permissions Disabled

I hope that helps!

Carlos

Thanks for reponding, Carlos.

With your help I finally solved it!
I changed \"captcha.php\" from 666 to 755, and also the folder a level up (com_forme) from 777 to 755

Shouldn't this be in the manual somewhere?

Anything else one can try? I cant get the captcha image to show. GD is enabled and everything. Also changed the file permission as another one mentioned above, but there is still no image. I can see a preview of the image in the administration of the captcha field, so some part of it is working apparently.

Read this carefully as it may help find a solution to the captcha problem we are experiencing:

just like many of you, I can not get the captcha image to appear in my forms. I discovered several problems that are causing this:



1. Check for errors in the script.

go directly to this address were the script is running..... NOT YOUR FORM, but the script and see what error shows up in your browser:

www.yourdomain.com/components/com_forme/captcha.php Be sure to use your domain in that url, not the one I just included.

I receive an Internal Server Error. Did you? If you have access to your server via command line You can troubleshoot this error better by using the following command via SSH to follow the Apache error log:

tail -f /usr/local/apache/logs/error_log

Once you have done that, refresh the URL in your browser where I told you to view the captcha.php script a few times and the error should become clear when you look back at your logs in the ssh screen.

Here is the first error I came accross in the log file:

SoftException in Application.cpp:544: Directory \"/home/public_html/components\" is writeable by group
[Wed Jun 25 10:37:34 2008] [error] [client ipaddress] Premature end of script headers: /home/public_html/components/com_forme/captcha.php
[Wed Jun 25 10:37:34 2008] [error] [client ipaddress] File does not exist: /home/public_html/500.shtml


This error confirms the permissions were set wrong. As stated in the post above, the permission need to be set to 755 so there is no group writeable for both the captcha.php file and the folder it is contained in.

OK, so I did this and then went back to my form page to see if the image would appear....... still no image. Now, I decide to go back to the script page:
www.yourdomain.com/components/com_forme/captcha.php and see what errors might be lurking.

Here is what I found:

Warning: imagecreatefromjpeg(./gfx/errorsign.jpg) [function.imagecreatefromjpeg]: failed to open stream: No such file or directory in /home/public_html/components/com_forme/captcha.php on line 167

Warning: imagecopy(): supplied argument is not a valid Image resource in /home/public_html/components/com_forme/captcha.php on line 168
‰PNG IHDRX‚ ’$ÿPLTEÿÿÿUÂÓ~ŽIDAThíÒ± Ã0@QÜdF3Tdó !


From the error:

Warning: imagecreatefromjpeg(./gfx/errorsign.jpg)

It appears that there is not a file existing at the following path:

/home/public_html/components/com_forme/gfx/errorsign.jpg

looking at the actual file captcha.php at lines 167 & 168 here is what they say:

So................ I search the files & directories of both my installation on the server and the original zip file I purchased from rsforms. I can not find any file or forlder \"gfx\" or errorsign.jpg

did I miss something? Can anyone the author/programmer offer any solution for this? Were these files to be included in the purchased download version?

If anyone has any ideas, please post them here so we can get this handy script to work with the captcha function.

Mikeyb

Here's what worked for me: Upgrade PHP to version 5. In the case of my server, I added \"AddHandler application/x-httpd-php5 .php\" to the .htaccess file. Some hosts let you control the PHP version from cPanel.

-Jim

I already have PHP5, with GD library enabled. I read this thread, and am confused. Two people mention the path .../components/com_forme/captcha.php, but in my com_forme directory there are only three php files: forme.class.php, forme.html.php, and forme.php. If captcha.php is what creates the image, that would explain why I don't see one! Is there something else I need to install or something?

I have a license but my captcha isn't working properly either. It shows the images, but only accepts the letters I enter sometimes. Sometimes it works, most times it doesn't. And I'm sure I'm not entering the wrong letters.

w.a.van.den.berg: I recommend that you start a new thread with your question, as it sounds like your problem is different than the one being discussed here. That way the two threads can clearly discuss one issue each, and we will both be more likely to get the answers we want.

While this thread is alive again, anyone have any thoughts about my question? Perhaps someone else can look at their installation and tell me what files they have in their com_forme folder. Am I the only one that doesn't have captcha.php there? (I might have one in another place, but I wouldn't know where to look.) Thanks.

Gents, as in the post two lines above mine, I also have no config.php file. I have GD images. and the Free Type or whatever installed. PHP is 5+. Joomla is 1.5.9. But I find no config.php file in the components/com_forme folder nor do I see one when I look through the Trial RSForme (not pro) zip file.

So what's up with that. Can't go changing permissions on files that don't exist. Do some of you have RS FOrm pro and have that file whereas the trial version of RSForm (not pro) doesn't have it? Am I missing something?

Hello,

Indeed the captcha is limited in the tryout version. In the full version of RSform! you won't have any problems.

Regards

Hi readers,

Admin is correct. I took the dive and paid for RSForm Pro.

It installed perfectly (Joomla 1.5.9)

Captcha works great in the paid version even though it didn't work in the Trial Version. No tweaking needed.

VERY impressed with RSForms pro. I've used Artforms. This IS easier.

This is my OPINION - but when I think about an "ideal" form creator that would work fast, easy, and intuitively. I imagined something like RSForms Pro.

People. Paying a few bucks - if this is more than a hobby - is worth so much than unhealthy stress as you try to figure out how to make stuff work for free.

2 Thumbs up RS Joomla.

I would like to get back to the original discussion, and my question (page 3, toward the bottom). I have a paid and registered version of RSForm (not Pro, but there are two levels beyond trial - Pro was introduced after I bought mine), and as far as I know it is installed correctly. Other functions of RSForm work okay. But captcha images do not appear on my form, and when I looked at my file structure I discovered that there is no captcha.php file. Can anyone help?

If Pro was required to do captcha, that field would not be available for me to add to my form. And this forum is for regular RSForm, not Pro (there is a separate set of forums for Pro).

Hi,

I don't understand : captcha is displayed with the tryout version (pro) and not with the full version i've bought 19 eur yesterday (see the screenshot) !

What happens ?

Than you for your help

After trying all the fixes in this thread, I took a look at php_errors.log. It looks like the captcha conflicts with LazyBackup. I disabled LazyBackup, and the captcha works.

I too upgraded from a trial version of the Pro version to the full Pro version and have hence lost my captcha. It appears to be attempting to display the image, however it shows as a broken image in IE (nothing shows for the image in firefox). Could be permissions, could be something else, just can't find anything that gives me a place to start looking. I have used RS forms many times for various projects, this is the first time I've had an issue with it. Waiting to hear on my trouble ticket.