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TOPIC: The From field appears as my primary domain name

The From field appears as my primary domain name 11 years 5 months ago #19971

  • sukanya
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When the form is submitted, the From email ID is displayed as the primary domain name (shared hosting) - This e-mail address is being protected from spambots. You need JavaScript enabled to view it , although the owner's ID is mentioned as the From ID.

This is extremely undesirable as the user who submits the form receives this email and if he plans to reply, it would never go to the intended ID (owner's ID).

I thought this has something to do with one of the recepient IDs (the person submitting the email, owner email ID) and From ID being the same. So I removed the owner ID from the list of recepient IDs. Still no luck...

Anyone facing the same issue... any solution in sight?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!