• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Submit button sends email only to user, not admin

Submit button sends email only to user, not admin 12 years 7 months ago #14895

  • pepe103
  • pepe103's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
I've got an active form working on auladesons.cat/inscripcions.

In the backend, I've configured the form to send an email both to the user (the email he fills in) and me, but only users are getting the email.

What's wrong?
The administrator has disabled public write access.

Re: Submit button sends email only to user, not admin 12 years 5 months ago #15351

Have you tried putting a comma between the user email address and the admin email i.e

{email}, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
The administrator has disabled public write access.

Re: Submit button sends email only to user, not admin 12 years 5 months ago #15370

Yes I did, but it's still not working. Only the {email} entered in the form gets a copy, not the other one (my personal email).

The administrator has disabled public write access.

Re: Submit button sends email only to user, not admin 12 years 5 months ago #15452

try putting {email} last
The administrator has disabled public write access.

Re: Submit button sends email only to user, not admin 12 years 5 months ago #15481

I have exactly the same problem. I have changed the order of the { Email} etc and still only the User submitting gets the email.
The administrator has disabled public write access.

Re: Submit button sends email only to user, not admin 12 years 2 months ago #16305

  • neomodus
  • neomodus's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
Hmmm i'm having the same issue. Has anyone found a fix? The form fields are being saved to the back-end. But I need the email for a notification...
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!