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TOPIC: RSForm Blank HTML on Save/Apply

RSForm Blank HTML on Save/Apply 12 years 11 months ago #13808

Realize this has been asked and answered several times on the forum, but we do not have Phocadownload PDF, etc. installed on our site and only get a blank html page when attempting to save RSForm. We cannot save/edit existing forms or create a new one - returns a blank page; we have also attempted to disable other plugins to see if one was conflicting with RSForm but nothing works - any ideas on where we might check to try and track down (and fix) why this is happening? Otherwise, we are unable to use RSForm for our forms.

many thx!
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Re:RSForm Blank HTML on Save/Apply 12 years 11 months ago #13813

  • octavian
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The article you've read refers to RSForm! Pro, not RSForm!, which is a completely separate product. You can try setting Error Reporting to Maximum in your Global Configuration in order to see what error you receive. You could also try downloading the package again, an update has been made today that might fix this.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

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