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TOPIC: No Thank You message, eMail, data. Testers Please

No Thank You message, eMail, data. Testers Please 15 years 2 months ago #10483

Hi, I'm using the RSForm as an order form. I receive email notifications and the form database receives the submissions from local entries, as in people from my country - South Africa.

Problem is I do not receive emails or data submissions from anyone ordering from any other country. Two friends in Australia tested the form for me recently and no email or data came through from them. However, I still need a second opinion.
They're not very web savvy and they weren't directed to the "Thank you" page so I'm hoping they just screwed up the testing and didn't fill in a "required" field.

That's where you come in( if you're from another country). Please go to singingheartsclub.com/index.php/buy/order-form and place a test order.

I would appreciate the communities assistance with this. I am really hoping it's just user issues and not some weird RSForm bug.
Last Edit: 15 years 2 months ago by jonathan.maliepaard.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!