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TOPIC: Various Updates

Various Updates 14 years 5 months ago #9097

I have been told by various staff that some of these enhancements will be realized in future releases. That was about 4 months ago. Have any of you seen these in the latest releases? What is the latest release anyway?


-Being able to save CUSTOM SEARCHES as a hyperlink

-Displaying CUSTOM FIELDS in the TICKET LISTINGS

-Exporting reports of the tickets such as Excel or CSV format


Any word on these?

LUK820911
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Re:Various Updates 14 years 5 months ago #9099

  • alexp
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Hello,

The product changelog can be viewed here:

www.rsjoomla.com/customer-support/docume...ckets-changelog.html

- custom searches can be saved. These will appear in a dropdown above the ticket listing
- hasn't been introduced yet
- hasn't been introduced yet
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:Various Updates 14 years 4 months ago #9213

By custom searches as a link, I mean to have a menu item that someone can click on and automatically pops up the results of the custom search. Something predefined by the admin and captured in a hyperlink. Not a user saved feature.

Thanks.
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  • 1

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