Hi there,

I would like to use my own menu for the RStickets extension however I would like to create a My Tickets link that takes the user to a certian page depends on some vairables. This is what I would like to do..

User clicks on Track a previous problem link (my joomla menu) and:

If user is logged in and has previous tickets then take user to usual my tickets page

if user is NOT logged in then take user to login page, than BACK to My tickets after successful login.

if user IS logged in but has NO tickets, take them to a custom article page (eg a page that says you must create a support ticket to be able to track one. Click here to go to the create a ticket page... blah blah)



Is this possible?

thanks

Hello,

Please edit the components/com_rstickets/page/add_ticket.php, and after:

defined('_JEXEC') or die('Restricted access');

add this:

$user = & JFactory::getUser();
$user = $user->id;

$db = & JFactory::getDBO();
$query = "SELECT COUNT(`TicketId`) FROM `#__rstickets_tickets` WHERE `CustomerId`= '" . $user . "' LIMIT 1";
$db->setQuery($query);
$result = $db->loadResult();
//echo $_GET;
if($result == 0 && $_GET == 'add_ticket')
header('Location: http://www.your_link_here.com);