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TOPIC: Search option in rstickets

Search option in rstickets 14 years 7 months ago #8509

Hello is there any way to just have a search field on the front end for customers to put in their ticker number and and click search to get status on their case?
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Re:Search option in rstickets 14 years 7 months ago #8631

  • alexp
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Hello,

This is already implemented in RStickets. Note that you can perform a ticket search by its code.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!