Easter Sale 2024

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TOPIC: Feature request

Feature request 14 years 7 months ago #8430

Dear RS Developer,

Would it be nice if you guys can develop a plugin to send email to somebody when someone logs a ticket. With this era of push email this feature should be made available readily.

Thank you and good job!

ir
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Re:Feature request 14 years 7 months ago #8628

  • alexp
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Hello,

RStickets already incorporate this. You can set it up to send a notifcation email upon ticket submission. Note that this is configurable per department.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!