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TOPIC: Deleting a Ticket does not delete custom fields

Deleting a Ticket does not delete custom fields 15 years 2 weeks ago #7071

  • svogel
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Hello,

I deleted a ticket via the frontend and noticed that the according custom field values were not deleted from the table.

I think this causes another problem: It was not possible to delete custom field definitions from the backend. I always got the error message saying something "Custom field cannot be deleted, there are tickets with this field already!".

HTH,
svogel
Last Edit: 15 years 2 weeks ago by svogel.
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Re:Deleting a Ticket does not delete custom fields 15 years 2 weeks ago #7078

  • fr3em1nd
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you can go to your mysql database and look for jos_tickets_custom table and delete it from there
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Re:Deleting a Ticket does not delete custom fields 15 years 2 weeks ago #7082

  • svogel
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Thanks for your answer, thats what I did.

I posted it here 'cause its a bug.
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