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TOPIC: priority

priority 15 years 1 month ago #6969

  • erikhp
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hi, iveen trying this compoment and i really like it, is there anyway to set the priority field to normal instead of low???
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Re:priority 15 years 1 month ago #7031

  • octavian
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Hello,

Every department has its own default priority. You can modify it in the Departments tab. Refer to the RSTickets! documentation for more information:

www.rsjoomla.com/customer-support/docume.../16-departments.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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